Most people are simply unable to maintain pace with the developments of technology in the modern world, and as a result proper tech support training is one of the surest ways to land a stable, consistent, high-demand job.
The key is to find good tech support training. Obviously the best way to go about this is to get in a time machine, go back to when you were 12, and develop a computer geek attitude. But unless you’ve invented a time machine in your spare time, I doubt that’s a viable solution. And if you have in fact invented a time machine, I sincerely encourage you to do something far more interesting than tech support training when and if you ever put it to use.
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